Terms of Service


Purchase / Refund Policy

If you make a financial commitment to a class and are guaranteed a seat, you are not entitled to a refund if you do not attend the class. You are purchasing a ticket to that event, please make sure you attend.

If rescheduling is requested by the customer and Tactical Shepherd is able to accommodate, a $25 Rescheduling Fee will be due the day of the rescheduled class.  

Rescheduling is a courtesy of Tactical Shepherd when available.  Due to class sizes, demand, frequency of classes and other business factors rescheduling is not guaranteed to occur.  

If a course is cancelled or postponed by Tactical Shepherd, you will be offered a refund or transferred into that rescheduled course. 


Online Payment Security Policy

Tactical Shepherd only conducts online credit card transactions through Wix.


Customer Security in Wix Stores. The Wix Stores checkout process is secured by HTTPS / TLS encryption and it is safe for your customers to purchase from your Wix site. ... Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

Customer Information / Privacy Policy

Customer information will never be sold. 


Any customer information, training records or documents retained by Tactical Shepherd will be secured and only accessed by authorized individuals.

Customer contact information may be used by Tactical Shepherd for direct communication with that customer.  

Please understand that during training your image may be captured by still or video photography. If you do not wish for your image to be captured for the purposes of advertising or market please notify the Tactical Shepherd prior to training.  Tactical Shepherd will respect and ensure your privacy and anonymity.  

Hold Harmless / Release of Liability Waiver

(Version 1 – created 07/24/2020)


1.)I (the participant) release from, waive and discharge all actions, claims, or demands that I, my assignees, heirs, guardians, and legal representatives now have or hereafter have for damage or losses on account of injury, including permanent disability and death or damage to property, caused or alleged to be caused in

a.) whole or in part by the actions

b.) (including but not limited to active or passive negligence, defects in equipment or facility either unknown or known),

c.) or any other actions of Tactical Shepherd LLC, and its shareholders, directors, officers, owners, contractors, consultants, employees, or agents,as a result of my participation in any gun-related activities.



2.) I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, as a result of my participation in any training / firearm-related activity on or off the premises.



3.) I hereby agree and covenant to save and hold harmless, indemnify, and defend any claim against Tactical Shepherd LLC and its shareholders, directors, officers, owners, contractors, consultants, employees or agents, arising out of my use of the firing range, facility, equipment or participation in any drill or exercise on or off the premises.


4.) Agree to comply with all Maryland State laws regarding the use and possession of firearms.


5.) I agree not to intentionally, unintentionally, or maliciously defame Tactical Shepherd, employees or affiliates in person, in writing, social media, or other internet sites by authoring material that would reflect negatively on Tactical Shepherd, employees or any affiliates.


I HAVE CAREFULLY READ THE ABOVE WAIVER AND RELEASE OF LIABILITY AND FULLY UNDERSTAND THAT I GIVE UP SUBSTANTIAL RIGHTS BY SIGNING IT AND I DO SIGN IT VOLUNTARILY. I AGREE TO PARTICIPATE KNOWING THE RISKS AND CONDITIONS INVOLVED AND DO SO ENTIRELY OF MY OWN FREE WILL.




 
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